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BACP 2017 Membership Survey

Our 2017 Membership Survey is now open. 

All of our members will be sent a survey invite to their registered email address. Check your inbox for your individual survey invite. If you can’t find your invite, double-check your junk mail folder in case it’s ended up in there.

We carry out a comprehensive membership survey every year to find out more about you and the products and services that you value most. Last year 5,600 of you responded (nearly 14% of our membership) – thank you to those of you who take the time to give us this feedback - we really appreciate your guidance and support.

See our infographic below for an overview of last year's survey: 

pdf file Results of Membership Survey 2016 (pdf)
pdf file Results of Membership Survey 2016 (pdf).pdf
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doc file Membership Survey 2016 - text alternative
doc file Membership Survey 2016 - text alternative.doc
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Click the link above to begin downloading

This year’s survey questions

We developed the questions in our 2017 survey through a careful process of consultation and with input from members through online discussion forums. 

For example, for the question ‘What is the greatest challenge you currently face as a counselling professional?’ we consulted a professional counselling and psychotherapy community on LinkedIn. The answers they gave ranged from ‘finding paid work’ to ‘keeping time boundaries in therapy sessions’ and we reflected these in the answer options that now appear on the survey. We used a similar method to decide on the options for the question about the challenges faced by the profession as a whole. Thank you to those community members who helped us put together the survey.

We've included some initial profile questions to help us understand how your experience of BACP membership relates to certain demographic details. For this survey, we’re particularly interested in understanding the responses in relation to age and length of membership.  

We’ll use the results of this survey to inform our work in the future as we look to improve your membership experience. You’ll hear from us later this year with results from this year’s survey, and how we plan to use them.

Your information

Your identity and contact details, should you choose to provide them, will be used only for the purposes listed in the survey and to which you consent.  These purposes are to: 

  • know your identity - so that we may seek to address individual comments, and relate your responses to your BACP membership profile
  • contact you for follow-up research related to this survey - so that we may carry out further research in relation to particular topics or findings from the survey
  • enter the prize draw to win one of five one-year memberships – so that we can enter you into the draw and contact you should you win 

Responses will be reported anonymously and in aggregate (as a complete set).  We will not identify you against any individual comments you make unless we have obtained your explicit permission to do so.

The prize draw

To be eligible for the prize draw, you must return your survey by 6pm on Monday 13 March 2017. We will select winners at random from all prize draw participants. We will notify winners by email within seven days of the closing date. The prizes are as indicated – there are no cash alternatives. 

Extra support

If you need any help with the survey, or have any questions you’d like to ask us about it, please get in touch.