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BACP 2016 Membership Survey

Earlier this year, we carried out a comprehensive survey of our members to find out more about you and the products and services that you value most. Thank you to the 5,600 of you who responded (nearly 14%of our membership) - we can only achieve our aims with your support and honest feedback.

Here are some of the key findings. You can also download the infographic for more details:

pdf file Results of Membership Survey 2016 (pdf)
pdf file Results of Membership Survey 2016 (pdf).pdf
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doc file Membership Survey 2016 - text alternative
doc file Membership Survey 2016 - text alternative.doc
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We’ll repeat this survey annually. Along with our new strategy, launched in April, it will inform much of our work in the future as we look to improve your membership experience.


Shared values

A vital part of our work is to set, promote and maintain standards for the profession to safeguard clients. Our survey shows that public protection and professional credibility are your top priorities too.  

These shared values are vital to our success. They explain why most of you plan to continue as members and would recommend BACP to fellow counselling professionals. 


Working on your behalf

We undertake a wide range of activities to raise standards within the profession and support you and your clients. Collaborative working is increasingly important to us, including working more closely with the British Psychoanalytic Council and the UK Council for Psychotherapy. We regularly advise governments on policy relating to mental health, and we undertake and commission research into counselling and psychotherapy.

These are the areas of our work you know least about. So we’ll be improving the ways we share this with you, starting with a regularly updated news area on the home page of our website.


The ethical and the practical

You identified that our Ethical Framework for the Counselling Professions, and its accompanying Good Practice in Action resources, is the most valuable element of BACP membership. You also want more tools and advice to support you in your work, with 85% specifically requesting more information for private practitioners. 

We’re continually adding to these Good Practice resources, with new publications on working with children and young people published in July. Resources covering spiritual abuse and private practice will follow later this year. 


A shared identity

Our survey shows that 17% of you already work with us on a voluntary basis, from speaking at our events to acting as spokespeople in the media. Many more of you expressed an interest in getting involved.  We’re reviewing how we work with volunteer members and will soon be able to tell you more about how you can support our work and help us promote the value of counselling.


Membership experience

You and your clients are at the heart of everything we do. Supporting you is central to our philosophy and values, and we work hard to help you develop and maintain effective and competent practice. In line with our new strategy and this survey, we’ll be evolving the services and resources we offer, making your membership more relevant and better value for money.