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Service Accreditation Scheme

BACP service accreditation is a recognised quality standard for organisations providing counselling and psychotherapy services, demonstrating that they offer an accountable, ethical, professional and responsive service to clients, staff, volunteers and stakeholders.

Accreditation is awarded to the specific counselling/psychotherapy service, not to the organisation.
The scheme sets the benchmark for high quality service delivery encompassing the whole range of providers, from the small local voluntary group offering help on specific issues to major commercial employee assistance programme providers. 

The accreditation process involves a detailed application and assessment procedure that takes around two to six months to complete. 

What are the benefits of accreditation?

Achieving BACP accreditation: 

  • Reassures clients that your service is safe, secure and professionally managed
  • Improves recruitment and retention of practitioners and volunteers
  • Enhances recognition and credibility with employers and funders
  • Helps with the acquisition of new contracts 

BACP Accredited Services are listed in our online Accredited Services Directory. You can also use the BACP Accredited Service logo in advertising, publicity and information material for the specific service. Please refer to: pdf file  Advertising your Accredited Service (0.27Mb) and BACP Members Advertising Policy

Who can apply?

To apply for BACP service accreditation, you must: 

  • Be an organisational member of BACP
  • Provide a distinct therapeutic counselling/psychotherapy service
  • Have a minimum of three fully qualified practitioners undertaking this service 

How long does it last?

Accreditation lasts for five years, but to maintain your accreditation for this period you must submit an annual monitoring report detailing any changes made to the service over the previous 12 months. 

If you wish to extend your accreditation after the five years, you will need to submit a renewal application showing that you continue to meet all the accreditation criteria.

How much does it cost?

New application 

  • Commercial organisations: £970
  • Not-for-profit organisations: £270

Annual monitoring report

  • Commercial organisations: £150
  • Not-for-profit organisations: £79

Renewal application

  • Commercial organisations: £970
  • Not-for-profit organisations: £270 

How do I apply?

You need to complete an in-depth application providing evidence that you meet high standards under a range of criteria. An application form, guidelines and Terms & Conditions are available to download online. 

Find out more about applying for service accreditation.