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* BACP Annual Conference & AGM - 'It's the relationship that matters' 6-7 October 2006 - Business Design Centre, Islington Green, London
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Strand (3): Clients voice

Please click on the presenter name to see their biography

Pre-booking required
11:00–12:30 Workshop: Terry Lynch

The centrality of the client-therapist relationship in the eyes of the client

Increasingly, the centrality of the therapeutic relationship as an agent of change is being recognised within the counselling professions. From the client's perspective, the quality of the client-therapist relationship is or paramount importance – more important, for example, than the modalities of therapy practiced by the therapist.

This workshop will be an interactive exploration of the importance of the therapeutic relationship, from the client's perspective. Understanding the client's point of view as a cornerstone of the therapeutic process will be explored. We will discuss how the therapist's understanding of the client's point of view can be maximised. The therapeutic potential of the client-therapist relationship will be explored. The client's experience of the client-therapist relationship within different modalities of therapy will be considered, as will the role of therapy, from the client's perspective, in the 21st century.

Audience participation will be encouraged throughout. The audience will be encouraged to offer their own views and share their experiences.

12:30–13:30 Guest Lecture: Anna Sands

A client's perspective on therapy.

Anna Sands will talk about psychotherapy from a client's point of view and her themes will include

  • the validity (or otherwise) of the client perspective and practitioners' reactions to it.
  • seeking professional help – expectations and norms.
  • when therapy does more harm than good.
  • responsibility and accountability in therapy.

Pre-booking required
14:15–15:45 Workshop: Colin Feltham & Jo Fayram

'Do no harm': devising a critically informed therapy in the light of clients' negative experiences

It is recognised even by the most critical of the evidence-based lobby that therapy always contains an element of indeterminacy and improvisation. It seems likely that some therapy, at least, is mediocre. But some clients' accounts make it clear that therapy can be culpably damaging in many ways. This workshop aims to examine how:

  • informed consent is secured and how robust it is as a preventive measure
  • understanding of transference can be played down or skewed in certain approaches
  • the therapeutic process can go seriously awry and why
  • particular factors in the creation of damage in therapy arise
  • views differ on what is a useful and growth-promoting level of pain.

The presenters will draw on clients' published accounts, research, clinical and supervisory experiences to illustrate these points. The question of whether harm can be eliminated altogether will be discussed. Case studies will be used to make these issues vivid and examples and concerns will be elicited from participants. Agreed recommendations will be sought from all.

Biographies

Terry Lynch

Dr. Terry Lynch is a psychotherapist and GP based in Limerick, Ireland. He is the author of Beyond Prozac: healing mental distress. In the period 2003 to January 2006, Terry Lynch was a member of the Expert Group in Mental Health Policy in Ireland. This group, appointed by the Department of Health and Children in Ireland to direct mental health policy in Ireland over the next decade, published its Report A vision for change in January 2006. Terry Lynch was recently appointed by the Department of Health and Children in Ireland to the Independent Monitoring Group, whose remit is to oversee the implementation of A vision for change.

Anna Sands

Anna Sands works as a writer of textbooks for students of English as a foreign language. She has also worked as a teacher and teacher trainer. She has written a number of articles and essays about the client's perspective in psychotherapy and is the author of Falling for therapy – psychotherapy from a client's point of view. She has a degree in Sociology and an MEd in Language Teaching. She has two children and two stepchildren and lives with her husband on Dartmoor.

Colin Feltham

Colin Feltham PhD is Reader in Counselling at Sheffield Hallam University, Course Leader for the MA Professional Development in Counselling & Psychotherapy, author or editor of over 20 books and Fellow of BACP. His publications include material on clients' views and critiques of counselling and psychotherapy.

Jo Fayram

Jo Fayram, MEd, MA, MA is Lecturer in Counselling, and Curriculum Leader for ESOL, at New College, Durham. She maintains a small private counselling practice, counsels for Mind is a college counsellor in Durham. She has a particular interest in clients' experiences of therapy and efficacy in general.     

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