Contact Us

We're currently experiencing a high volume of calls. If you're trying to get through on the phone please bear with us - we'll answer your call as soon as possible. Please have your membership number available if you are a BACP member.

Thank you for your patience and understanding while we work on improving our processes and systems to be able to serve you better.

If you have a non-urgent enquiry, you can contact us by e-mail on - we'll aim to get back to you within five working days.

Frequently asked questions

Our frequently asked questions pages address some of the more popular enquiries we receive. Make a selection from the subject areas below to see a list of the most common queries relating to that subject.


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Need further help? Get in touch…

We'll aim to get back to you within five working days.

Call: 01455 883300
Text: 01455 560606
Our phone lines, Twitter account and text service are monitored from 9am to 5pm, Monday to Friday (not including bank holidays).

Mail: British Association for Counselling and Psychotherapy, BACP House, 15 St John's Business Park, Lutterworth, Leicestershire, LE17 4HB, United Kingdom