Customer Services Department - Objectives

It is BACP's Customer Services aim to provide people with as much information and knowledge of counselling and psychotherapy to assist with our vision of the future.

BACP - Our Mission
Enable access to ethical and effective psychological therapy by setting and monitoring of standards

BACP - Our Vision
Towards an emotionally healthy society

Customer Services objective is to meet, understand and exceed customer expectations which will result in an increased awareness of counselling and psychotherapy and increased customer loyalty and member retention.