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A complaint must be submitted either:
a)within three years of the ending of the professional relationship; or
b) within three years of the date when the Complainant reasonably became aware of the alleged professional misconduct. The Complainant must provide a written explanation as to when/how they became aware and this will be considered by the Pre-Hearing Assessment Panel which will decide if the explanation given is good and/or sufficient; or
c) within a reasonable time of the alleged professional misconduct.
The Association will not consider any complaints where the substantive matters have previously
been considered by the Association under these procedures, unless there is overwhelming and compelling new evidence which suggests that the case should be reconsidered.