The updates to our therapist directory are part of a broad project of work which includes upgrading our entire website and much of our behind-the-scenes technological infrastructure.

Find out more about our new website, the inspiration behind it and what we have planned for the future.

The website, the directory search page, your profile page and the page where you edit your listings are all works in progress. We’ll be improving the look and usability of these pages throughout the year.

The therapist directory is a key area for further developments. Your input is vital and we'll be making future improvements based on your feedback.

We’re working hard to bring you the best online experience and are grateful for your patience, your support and your constructive suggestions.

Bringing everything together

We've brought together all our satellite sites, including the divisional sites and It's good to talk, into this one website. By hosting the therapist directory on our main website, we can better promote it as a BACP service, giving it additional credibility.

Having everything in one place helps our website, and the directory, appear higher in Google searches and makes it easier to promote our work to different audiences.

What else has changed?

The new therapist directory has all the advantages of our new site as a whole – it’s user-focused, intuitive, responsive and more accessible than our previous directory. We’ve redesigned it to be simple to use for our members and those searching for a therapist. Over time, it will evolve to be an even more useful online destination for the public – allowing them to get trusted information about counselling and its benefits and to contact counselling professionals who can help them.

For members, it’s easier to update your directory listing and create additional ones. If you don’t have a directory listing yet, find out about directory eligibility and listing fees.

If you already have a listing...

We need your help to make sure that the information on the therapist directory is as accurate and useful as possible for people who need support. 

Find out how to update your listing and explore how to make the most of your directory subscription. You can also read our guide to promoting your membership to find out how to promote your work effectively to potential clients.

What’s coming next?

Our new directory is still being developed and we’ve many more improvements planned over the next few months.

Improvements to your account area: A more comprehensive ‘dashboard’ style screen will show you information about your membership and directory listing and make it even easier to update your listing.

Better differentiation of accredited and senior accredited members: Your logo will appear within the search results so clients can immediately see your accredited status.

Qualifications: A separate area within your listing to list your qualifications

More contact options: Include additional phone numbers and links to your social media profiles in your listing

Tweaks to search results: We’ll continue to improve our search results using the latest SEO (search engine optimisation) techniques to ensure our pages are prominent and easy to find in web searches. 

Access to data: Find out how many people have viewed your listing, how long they spent reading your information, how many people used the contact form and get personalised tips on how your listing can be improved.


Our new directory is still in its early stages and we’ll be continuing to improve the way it works over the coming months. We'd welcome your ideas and comments. Please let us know what you think about the new directory, and what you want from your listing in terms of content, design or functionality. We read all of your messages and your feedback is hugely valuable.

Give your feedback