We're commissioning an online Communities of Practice platform that members will soon be able to access for free via our website.

This platform will provide members with a space to share best practice and participate in discussion with other members.

It will also give members a place to engage directly with us, to influence workstreams and contribute to key areas of focus for BACP.

Once established, the platform will allow members to be responsive to topics or interests within the profession, and communicate directly and network with other members working in the same or different disciplines.

To support the roll out of our new platform, we're looking for volunteers to assist us in developing a suitable and benefitable BACP member engagement platform.

Term of office

The project will have a phased approach ending in June 2022. Communities of Practice volunteers will be required to work four hours over one calendar month, for a singular term of office. In total there will be seven Communities of Practice volunteer groups. You can choose the group you'd like to participate in, these are listed below:

Volunteer group 1 - 2 August 2021 – 30 August 2021
Objective: support the selection of the functions of the platform and assist with visual design, with regards to the layout of the platform and placement of images and text.

Volunteer group 2 - 6 September 2021 – 27 September 2021
Objective: support decision making about how the platform is moderated and how it will be set up to adhere to the terms, conditions and code of conduct.

Volunteer group 3 - 4 October 2021 –1 November 2021
Objective - to test the Communities of Practice platform (soft launch) and define the training required for other members upon registration. Volunteers may be asked to speak at an event about the ease of use of the Communities of Practice platform, which is expected to take place on 13 October 2021.

Volunteer group 4 - 6 December 2021 – 20 December 2021
Objective - to assist with user acceptance testing and report back to the Communities of Practice Lead. Volunteers will be asked to upload files, test documents and ensure the platform performs as expected.

Volunteer group 5 - 10 January 2022 – 31 January 2022
Objective - to support the live launch of the Communities of Practice platform on the BACP website. Volunteers will support interested communities who would like to communicate with other professionals, for instance those with an interest in counselling for older people or students sharing their journeys.

Volunteer group 6 - 7 February 2022 – 28 February 2022
Objective - to be part of the Communities of Practice platform supporting interested communities who would like to communicate with other professionals. Members may use the platform to start a poll or invite an expert to their community to talk about their experience.

Volunteer group 7 - 7 March 2022 – 28 March 2022
Objective - to look at what benefits are being realised by the community. These volunteers will help the Communities of Practice Lead refine the platform functionality and scope future developments. This volunteer group will be instrumental in understanding and mapping the member benefits of the platform and the engagement it offers.

On completion of your time as volunteers, we will ask you to consider continuing your work with us and champion the Communities of Practice platform with our members. 

Time commitment

As Communities of Practice volunteers, you'll be required to attend one 60-minute meeting weekly for one calendar month. During the meeting we'll discuss the project.

Your key input in meetings will be:

  • to guide the development of the system, specifications, design and functions 
  • to be consulted so that the system is built from a membership perspective
  • to help to develop new communities of practice through professional member interactions
  • to give feedback verbally and in person (online) to other members at BACP events and in member communications

General responsibilities

Duties will be to: 

  • work collaboratively with BACP staff and support the development of the platform selection criteria
  • act as a spokesperson on behalf of the project, which may include being quoted in media releases
  • help to choose what functions the Communities of Practice platform will include, based on the provider options available
  • help to define the moderation of the platform and how it will adhere to the terms, conditions and code of conduct
  • help to define the training required for other members when they register on the platform

Skills and abilities

You should have:

  • a willingness to devote time and effort to the project
  • good, independent judgement and a collaborative approach to working with BACP to champion the platform amongst our membership


There is no remuneration attached to this role, however, reasonable expenses incurred in carrying out the volunteering role will be reimbursed in line with BACP’s Volunteers Expenses Policy.

To apply

For more information or to apply for this role, please send your CV and a letter of interest to volunteers@bacp.co.uk or tina.tanner@bacp.co.uk We're seeking representation from across our membership, and all applications are warmly welcomed.