These online resources feature experts in the field as they consider different approaches, key factors and lessons learned from their experience of working with communication.

CPD hub subscribers can access the below resources directly in the Learning centre by clicking on each presentation link below. The Learning centre is a new online catalogue of resources where you can access CPD content based on your subscriptions.

Once you’ve viewed a resource in the Learning centre, it’ll automatically record it as completed within your online CPD record (CPD log) and a named certificate will be generated. You can also download supportive resources, where available, for each presentation.

Visit our dedicated Content catalogue help page for further information and to learn more about the Learning centre.


Can't find what you're looking for?

The CPD hub includes online resources on a variety of topics. We'll be adding new content every month.

We'd welcome your feedback on both the current CPD content and any future developments you'd like to see. If you have any suggestions for improvements, topics or new resources, please complete our short survey or email us at


This content is intended as informal learning (as opposed to training). Unlike formal training, content is non-course based and does not assess understanding. Watching these resources alone does not constitute sufficient competency to practise in the areas discussed.

We remove the voices of the event attendees from all recorded presentations to protect their identities. Copyrighted images used within the original PowerPoint presentations are also removed and replaced with a link to view the image online where possible. We aim to ensure that these edits are conducted in the least intrusive way to maintain the integrity of the original presentation and learning content, whilst also taking into account our data protection and copyright responsibilities.