How to view the webcast

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What's included

As therapists, there is rarely a ‘one size fits all’ approach, whether that is theoretical style or how we communicate with each other. This webcast will explore how we communicate when conventional methods aren't appropriate.

You'll benefit from the latest presentations on the topic, view dedicated webcast discussions and be able to download your own CPD certificate and selected presentation slides.


The programme will include both keynote presentations from the conference and two selected workshops, to be confirmed in due course.

Key dates

The live stream will run on Saturday 26 September 2020

The on-demand service will run on 12pm Friday 2 October until 11.30pm Wednesday 2 November 2020. You can view the content an unlimited number of times, 24 hours a day during the on-demand service.


  • £25 (including VAT) for BACP members
  • £50 (including VAT) for non-members

What our members say

"A very versatile, convenient and reasonably-priced way of engaging in high quality CPD, without compromising the excellent standard of the speakers" Jenny, MBACP Accred

"You access learning from people of excellence in their fields on the cutting edge of developments in therapeutic work" Ann, MBACP Accred

"Very easy to navigate. I found it just as good as attending in person on the day. Very enjoyable." Eileen, MBACP

"If time away from work or home, or if expense is an issue, or you cannot travel to the live venue, the online webinar is the next best thing. Worth their weight in gold! Accessible after the event too as and when you please. Excellent!" Elaine, MBACP

"They are highly relevant to topical issues and current practice. They are also good value for money and offer the flexibility to undertake CPD when it is convenient for us." Elizabeth, MBACP

"The content is high quality, it's really easy to access. You can watch when you have time or at a point in time you need or want to (i.e maybe a client issue arises so it can be really timely and match your needs) And above all its great value." Lorna, MBACP Accred

Prefer to attend in person?

You can attend in person in London, find out more and book.