Susan Kelly

Registered Member MBACP

Contact information

Phone number

Contact Susan

Therapist - Benfleet

Benfleet SS7
Sessions from £40.00



I am available Monday  Wednesday 9-4pm

Monday, Thursday 6-9pm

About me and my therapy practice

Training as a person-centred existential counsellor I work with whatever you bring in the here and now, in this moment reflecting what I am hearing  ; but can help you to explore the past and the patterns which may have led to where you are now.

 Choosing a counsellor that you feel you can relate to is a big part of beginning therapy; clients have expressed how easy they find talking to me. Perhaps you are looking because something isn’t right in your world; may be you are feeling low, unable to respond to life’s ups and downs as you would like to, perhaps worries are overtaking you. 

Bereavement and Loss of all kinds can impact the way in which we are able to carry on with our own life. Exploring the relationship we have lost and who we now are can be an important part of moving forward. I can also explore when it feels too hard to carry on.

Relationships can be tricky things to master and I can also offer couples counselling- this could be Life partners at any stage of their relationship or Mother and Daughter, for example. 

 I provide a safe haven where you can explore your thoughts and feelings which will lead you to a better understanding of yourself and allow you to see choices to move forward in your life. I won’t judge or tell you what to do. You are the expert on you and stay central to everything we do together, leading you toward being a better version of yourself. What that looks like is different for everyone- your therapy is as individual as you are. I also use from other disciplines such as transactional analysis and inner child if we think this is appropriate and have training in working with trauma.

I consider it an honour when clients allow themselves to be vulnerable with me  and to be trusted with your thoughts and feelings

Practice description

Working from home gives me flexibility in a comfortable and quiet residential, home  setting. My counselling room is ground floor, with access to a toilet. I am within 5 minutes walk of a bus stop and 25 minutes walk of c2c mainline station.

 There is a short haired dog in the house who probably leaves her quilt to say hello but I can make sure she doesnt greet you if you so wish

I also am qualified to work online using Zoom platform or by telephone.

I take payments on the day by either bank transfer or cash.

Medical retirement due to non-epileptic seizures changed my life, but also led me down this different path of counselling. My lived experience of Functional Neurological Conditions,(FND) chronic illness and pain can be utilised to help you explore these conditions too. I cannot take them away, but I can help you to come to terms living your best life WITH these and other long term conditions. I deliberately keep my practice small so that I can give you my best.

My first session

In our first session I would expect to agree a working contract so that we know where the boundaries for payment and sessions begin and end . I would also collect some data, only the minimum so that I can look after your needs for example a number to call if you were unwell, and a GP number. I would explain how I work within the ethical code of the BACP which ensures that I am working safely and for your benefit at all times. I would explain a little about myself and particularly about how my seizures might affect me ( although they never have with a client) . This would also give you the opportunity to explain whether you have any considerations that I need to be mindful of such as lighting heating and so on. 

I would let you know how confidentiality works in counselling and let you know what legally cannot be kept confidential. I would explore whether you are feeling suicidal and give signposts to where you should turn outside of our sessions as I am not an emergency service.

 I would then ask you what brings you to counselling, and why now. If you have a specific goal we can explore that but in our first session I really want to get a sense of what is going on for you in your life and where the pinch points are. Some people take longer than other to feel comfortable talking to a counsellor, and that is ok too. It is your session to uncover as much or as little as you feel ok with. Think about coming to counselling as a rose bud . Sometimes the bud is very tight. Hopefully over time the petals unfurl bit by bit allowing understanding and personal growth at the same time. Unfurling can be a painful process so learning to sit with uncomfortable feelings may be a part of your counselling journey but that first session is key to beginning to trust your feelings with me.

What I can help with

Abuse, Anger management, Anxiety, Bereavement, Child related issues, Chronic fatigue syndrome / ME, Depression, Disability, Health related issues, Loss, Post-traumatic stress, Redundancy, Relationships, Self esteem, Self-harm, Sex-related issues, Stress, Trauma, Work related issues

Types of therapy

Eclectic, Existential, Humanistic, Person centred, Transactional analysis

Clients I work with

Adults, Couples, Families, Older adults, Trainee, Young people

How I deliver therapy

Long-term face-to-face work, Online counselling, Short-term face-to-face work, Telephone counselling