Lucy Arnold

Lucy Arnold

Registered Member MBACP (Accredited)

Contact information

Phone number
07530 673833

Contact Lucy

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Therapist - City of London

City of London EC4Y
07530 673833
Sessions from £70.00


  • Flexible hours available
  • Concessionary rates


I offer daytime and evening appointments from Mondays to Fridays. 

About me and my therapy practice

Hello, my name is Lucy and I am currently offering online therapy to individual adults via Zoom and telephone. 

There are many different reasons for considering counselling such as a current stressful work environment, difficult relationship, a loss or disappointment or trauma in the past. You may not fully know your reason for seeking counselling but feel that talking with someone may help. My experience with the individuals with whom I have worked has shown that counselling has been beneficial to them.

I believe the quality of the counselling relationship we create is the most valuable aspect of therapy. This involves an authentic and confidential space where you can feel heard, understood and safe to explore your thoughts, feelings and experience. The process of reflection, within the context of a trusting relationship, can help you to become more aware of your experience, gain understanding of yourself and your relationships and this can facilitate change.

I use an integrative approach which means that I have been trained in, and can use, several different counselling approaches to tailor to your unique circumstances and needs. At times it can be helpful to explore your past, at other times it is helpful to explore current feelings; sometimes it can be helpful to draw connections between the past and the present. Some of the approaches I use include person-centred, psychodynamic and cognitive behaviour therapy (CBT). 

My aim is to be open, fair and to give everyone an equal service, recognising and valuing different needs. I work to the BACP and ACC Ethical Frameworks for counselling. I am an Registered Accredited Member of BACP and ACC for face to face counselling and a qualified online therapist with ACTO.

I aim to respond to emails within one working day. 

Practice description

I have worked as a counsellor and client assessor since 2013 with a diverse range of clients in many different settings including mental health services, substance misuse projects, mental health charities and in private practice. 

In 2018 I established a Private Practice in City of London, EC1  where I offered face to face counselling. Since March 2020 I have been offering online counselling via Zoom and telephone. 

I am affiliated with the NHS Covid-19 Staff Counselling Service which provides 8 free counselling sessions for NHS staff working in hospital settings and paramedics who have been impacted by working in COVID-19 situations. 

I'm registered as an approved practitioner with AXA, Care first Cigna and Nuffield private healthcare providers.


My first session

I offer an initial 15 minute telephone consultation prior to a first session. This is an opportunity to ask preliminary questions and gain a sense of whether I am the right counsellor for you.

The initial session (or assessment) differs from subsequent counselling sessions in that I tend to be more active in asking questions. Typically, I might ask you to talk about your reason or reasons for considering counselling at this point. 

You may want to ask about our work together and how many sessions to have, and what's important for you to explore in our sessions. You may not know exactly what you hope to gain from our sessions and this may become clearer as our sessions continue.  

I believe an authentic counselling relationship is the most valuable aspect of therapy and on this basis believe it's important for you to find the right counsellor. Our initial telephone call and first session is a chance for us both to consider if I am the right counsellor for you.  

What I can help with

Abuse, Anxiety, Bereavement, Depression, Loss, Personal development, Relationships, Self esteem, Spirituality, Stress, Women's issues, Work related issues

Types of therapy

Existential, Integrative, Person centred, Psychodynamic, Relational

Clients I work with

Adults, EAP

How I deliver therapy

Online counselling, Telephone counselling