Thank you for your patience while we’ve been improving our telephone systems. We have now reduced call waiting times at most times of the day.
Please help us to help you by having your membership number available if you are a BACP member. If your enquiry is not urgent, you can contact us by e-mail on email@example.com - we'll aim to get back to you within two working days.
Frequently asked questions
Our frequently asked questions pages address some of the more popular enquiries we receive. Make a selection from the subject areas below to see a list of the most common queries relating to that subject.
Need further help? Get in touch…
Our phone lines, Twitter account and text service are monitored from 9am to 5pm, Monday to Friday (not including bank holidays).
Mail: British Association for Counselling and Psychotherapy, BACP House, 15 St John's Business Park, Lutterworth, Leicestershire, LE17 4HB, United Kingdom