Our Year of impact report for 2025 to 2026 celebrates the work of our members and staff, and the positive difference this has on the counselling professions and people who’ve had therapy.  

We know that counselling changes lives. Therapy can have a positive and life-long impact on individuals, families and communities. We want high quality, professional and ethical therapy to change more people’s lives. This report highlights how we’re working together to make that happen.

Our CEO, Dr Phil James said: "It’s exciting to see how our impact and activities stretch far and wide. But the most crucial element is the people we’ve spoken with along the way. It’s how we listen and learn from them and how we translate that into a positive impact on their lives. Not just as an Association, but as a profession as well. It’s the human impact.

"It can be easy to fill a report like this with a list of activities and numbers. But it’s people’s experiences that tell a crucial story about the positive impact and how counselling changes lives. That’s why it’s fantastic to see some of those client and member stories highlighted in these pages.

"I’m immensely proud of all the work we do to support our members and the profession, and you’ll see in this report that it’s been another busy and productive year."