13 November 2026: contacting therapists on BACP's Therapist Directory. 

We're experiencing some delays in sending and receiving messages and emails through our Therapist Directory due to the global Microsoft outage affecting Outlook and Microsoft products. Our team are working closely with Microsoft during this difficult time and we'll look to resume normal service as soon as possible once issues are solved by Microsoft. We apologise for any inconvenience. 

More than 17,000 BACP members currently use our Therapist Directory to advertise their services. Whether you're a new subscriber or looking for ways to attract more enquiries, here's where you'll find guidance and support.