We are always looking for people of the highest calibre whose knowledge, skills and experience will help us provide the best possible service. Most importantly, we want to make a difference to the lives of people, through supporting and promoting the counselling professions. Join us to make that difference happen.
Current vacancies
Member experience lead
We're recruiting for a member experience lead to ensure delivery of a high quality member experience at all stages of the membership journey. You'll be responsible for developing our membership recruitment and retention strategy, improving and increasing uptake of services and resources, conducting member research and developing member communications.
This is a full time role based at our offices in Lutterworth. £39,420 a year.
Member experience lead role profile
To apply please email your cv and a covering letter to susan.campbell@bacp.co.uk
Product development officer
We're looking for two product development officers to develop and oversee our commercial revenue streams and member services. You will ensure we remain proactive and innovative, making us the market leader in areas of commercial activity and member service and improving member satisfaction, loyalty and retention.
We have one full time and one part time (21 hours) role based at our offices in Lutterworth.
Product development officer role profile
To apply please email your cv and a covering letter to susan.campbell@bacp.co.uk
Customer service manager
We have an exciting opportunity for an experienced customer service manager. You will be responsible for providing an excellent level of customer service to members through the leadership of a customer services team and the development of key customer service touch points throughout the membership journey.
This is a full time, permanent position based at our offices in Lutterworth. £37,755 a year.
Customer service manager job description
To apply please email your cv and covering letter to susan.campbell@bacp.co.uk
Benefits of working for BACP
Benefits of working with us include:
- pension scheme
- flexible working
- family-friendly policies including job sharing
- a supportive and empowering organisational culture
- generous holiday entitlement
- occupational health support, including a confidential counselling service
- free parking
- modern and friendly offices
- a learning environment
See also
Our commitment to equality
We are committed to providing inclusive services which embrace diversity and promote equality within our workforce and our membership.
Volunteer for BACP
Gain experience, support your profession and help make a difference for those in need of counselling and psychotherapy.
About BACP
We are BACP and we exist for one simple reason - counselling changes lives