Our members bring a huge range of experience, knowledge and insight. We want to make better use of that expertise and create more meaningful ways for you to engage with, inspire and shape the work we do. 

Over the coming year, we’ll open up a range of opportunities for you to help shape a stronger approach to member engagement. Together, we’ll learn from each other, influence the future direction of BACP, and create positive, lasting change for our profession. 

Building the future of BACP, together 

The past few years have brought major change and some real challenges. We know we haven’t always got everything right. We’re committed to doing better, improving how we work with you, rebuilding trust, and making sure every member feels valued, heard and involved.

Your voice, your BACP is about listening, learning and acting. It’s our commitment to building a stronger BACP, with you.

What we want to achieve

Through this programme, we want to: 

  • understand what’s working well - and where we need to improve

  • create meaningful ways for you to engage, influence and connect

  • rebuild trust and strengthen our relationship with you

  • make open, clear communication part of everything we do

Every voice counts 

We can’t do this without you. We want to hear from as many members as possible so we truly understand what matters most to you. Every idea, insight and experience you share helps shape real change.

Throughout the year, you’ll have opportunities to get involved online, in person and at member events. However you choose to engage, we’ll make space for your voice, and we’ll listen.

How can you get involved 

Member survey 

We began with a member survey, inviting you to share your views on a range of issues linked to member engagement. Your responses help us understand what matters most to you, and where change is needed.

Focus groups

We’re running a series of member focus groups to gather deeper insight and feedback. These sessions give you the chance to share and discuss how BACP listens to, communicates with and works alongside its members.

What you tell us will directly shape how we communicate, how we make decisions and how we strengthen the way we work together.

Come and see us at Making Connections

We’ll be attending Making Connections events throughout 2026, and we’d love to see you there.

These events are a great chance to share your ideas directly with our leadership team and play an active role in shaping the future of BACP.

Come on this journey with us  

Real change happens when we listen and work together. By sharing your voice, insight and experience, you’ll help us build an BACP that’s fit for the future and truly reflects its members.

We hope you’ll get involved in shaping an organisation we can all be proud of.