Jacqueline Kerr

My main working hours are Tuesday to Thursday, 10:00am – 7:30pm.

I  have availability for online therapy with individuals and couples in the UK.

All therapy sessions are booked by appointment. Individual sessions are 50 minutes long.

Couples session are 90 minutes, to allow space for both partners to share and be heard.

Some limited sessions may be available outside my main hours by prior arrangement.

I aim to respond to new enquiries within two working days. During annual leave or training, I set an automatic email reply confirming when I’ll next be available to respond.

I usually work in six-week blocks, with time built in to reflect on how therapy is going and what might be most helpful next.

I an an experienced, fully insured Counsellor, Psychotherapist and Certified Grief Educator, offering online counselling and therapy across the UK and in-person sessions in Hampshire (Aldershot/Farnborough area).

I work with adult individuals and couples, supporting people with issues such as: grief and bereavement, baby Loss, anxiety, anticipatory loss, life-limiting illness, family dynamics, depression, trauma, low self-esteem, relationship challenges and life transitions. 

Many of the people I meet come to therapy during times of change or uncertainty when life feels heavy, confusing or unsettled. Others come with curiosity, wanting to understand themselves or their relationships more deeply. My approach is integrative and relational, drawing from a range of therapeutic models so that our work fits your individual needs and situation.

I specialise in grief and bereavement work and alongside my counselling training, I am a Certified Grief Educator, having trained with David Kessler, one of the world’s leading experts on grief and loss. I believe the expert on your grief is always you and my role is to walk alongside you, as you learn to live alongside loss, find meaning, connection, and hope for a life aligned with what matters most.

I hold an FdSc in Counselling (Humanistic) from the University of Greenwich, with training in Person-Centred, Gestalt and Existential approaches, and further study in:

• Acceptance and Commitment Therapy (ACT)
• Attachment and Relational Therapy
• Neuroscience and Psychoeducation
• Grief and Bereavement Counselling
• Trauma and Anxiety Therapy
• Mindfulness and Stress Management
• Couples and Relationship Counselling

I offer relationship counselling for both individuals and couples, whether you want to explore patterns, reduce conflict, strengthen connection, or are looking for support in how to separate more intentionally. 

My practice is grounded in curiosity, compassion and respect, creating a supportive and inclusive space for exploration and growth.

Beginning counselling can feel daunting, especially if you’re already feeling overwhelmed. My aim is to make the process as gentle and supportive as possible, to offer a calm, steady and compassionate space where you can breathe, feel heard and begin to make sense of things.

I work in a collaborative, compassionate and respectful way. I see therapy as a shared process where safety and understanding develop through our relationship, staying curious about your experiences and what feels most meaningful to you.

My approach is trauma-informed and influenced by neuroscience and psychoeducation, which means I sometimes share insights into how our minds and bodies respond to stress or threat. Understanding your natural survival responses can normalise, bring relief, and help you respond to yourself with greater compassion.

Sessions can be reflective and exploratory and at times be more focused or challenging when it supports growth and awareness. Therapy with me is not about rushing or fixing, but about creating space for understanding and change — at a pace that feels manageable and safe.

Grief work often unfolds gently over time, evolving as life continues to change. Counselling with me is not about “letting go,” but about finding ways to live alongside your loss, to honour your connection, make sense of the complex emotions that come with grief, and begin to rediscover meaning and purpose in a life that has changed.

In relationship counselling, we look at the patterns that shape how you relate  whether in a couple or individually and explore new ways of communicating, connecting and understanding yourself and others.

However we work together, my hope is that therapy offers a space where compassion and curiosity help understanding grow, and where you can reconnect with yourself and what matters most.

If this sounds like the kind of space you are looking for, I offer a free 15-minute introductory call to see how it feels to talk together.

Beginning therapy can feel like a big step, so my aim is to make your first session feel calm, welcoming and unhurried. It is an opportunity for us to get to know each other, explore what’s brought you here, and start to think together about what might be most helpful.

For individual counselling, sessions last 50 minutes. We’ll talk about what feels most important for you right now — perhaps a specific situation, recurring feelings, or a sense of wanting change or understanding. I’ll explain how I work, including confidentiality, boundaries, and what therapy might look like moving forward.

For couples counselling, sessions are 90 minutes. This allows time for both partners to share their perspectives, outline what has brought you to counselling, and begin identifying patterns and hopes for the relationship.

You’re welcome to ask questions at any point. There’s no expectation to share anything before you’re ready the first session is as much about you getting a sense of how I work as it is about me understanding your needs.