Penny Smith

Please contact to check my availability as it changes frequently. 

So a little about me. I`m Penny, I`m warm, friendly, down to earth, and a deeply caring Counsellor. I work long or short term with adults confidentially, face to face, online and also provide telephone counselling.

I work face-to-face as a volunteer counsellor at one of the longest standing registered charities in Birmingham, Carr's Lane Counselling Centre. 

I offer private counselling from my workplace at Carr`s Lane.( 2 min walk from Moor Street Station, 6 min walk from New Street Station. I also offer online video and telephone counselling.

I am experienced with a vast array of complex client issues. Through therapy many of my clients see wonderful life changing results. It’s humbling and a privilege to be able to experience a client walk in feeling desperately hopeless but leave therapy feeling more able to look forward to life again. I work professionally and care immensely about the well-being of every client and I will endeavor to use all of my ability and experience to help you find calm and peace in your life again.

I am experienced with using many different modalities to suit each individual clients needs - Integrative, Humanistic, Gestalt, Psycho-dynamic, Psychoanalytic, Transactional Analysis and C.B.T.

I work both short term and long term counselling -face to face, via online video and also telephone counselling.

I will block book 6 sessions, we will review every 6 weeks and thereafter to review how the therapy is going, to discuss re-booking or plan an ending. 

I appreciate that therapy is expensive and not everyone is able to afford to stay in therapy possibly as long as would be most effective. Please feel reassured that I work ethically and will ensure there is enough time to explore the issues you feel you would like to safely.

Through therapy many of my clients see wonderful life changing results. 

I am personally a huge advocate of therapy! Why? Because I am a survivor of trauma.

I once was in a position of feeling hopeless, desperate to feel normal and happy.

I hope to inspire you as a testament to counselling and to feel there is hope.

​I would like to share with you that through my own therapy over 25 years ago I now have a happy and fulfilling contented life. I became a Counsellor as I knew first hand how powerful therapy can be and I wanted to share this with others who like me were feeling desperate and hopeless.

I consider my strengths to be I can connect more deeply to a clients life story and extend my compassion, empathy and understanding.

If you haven't had counselling before or even if you have but find meeting new people difficult I want you to know that I have a natural ability to make clients feel safe, calm and relaxed, even the most nervous !  

I remember how I once felt from my own first-hand personal experience. 

Here`s a little about our  pre-first session and first session .

So the first thing would be to ensure we feel we are a good match and that our availability works before any precious personal details are shared. 

With your permission I will do an approx 15-30 minute free telephone assessment to ensure that I am the best person to help you and to ethically ensure I am working within my proficiency. If we are all good to continue I will send you a contract to sign via email/post/ and we can then start therapy.