Useful links

Childline

www.childline.org.uk
Free phone: 0800 1111
Provides a confidential counselling service 24 hours a day.  

Cruse Bereavement Care

www.cruse.org.uk
Helpline: 0844 477 9400
E-mail: helpline@cruse.org.uk 
Support and practical advice for bereaved people.

Family Mediators Association

www.thefma.co.uk
General tel: 01355 244 594
E-mail: info@thefma.co.uk
Provides family mediation, with free legal advice where appropriate. 

Mind

www.mind.org.uk
Mind info line: 0300 123 3393 lines open Monday to Friday 9am to 6pm
Text: 86463
E-mail: contact@mind.org.uk
Provides advice and support for mental health problems. 

NHS Choices

www.nhs.uk
Tel: 111 lines open: 24 hrs a day 365 days a week
For non-emergency medical advice

Relate

www.relate.org.uk
Tel: 0300 100 1234
E-mail: enquiries@relate.org.uk
Information on relationship counselling, psychosexual therapy, mediation and online advice. Counselling is offered in locations throughout the UK. 

Rethink

www.rethink.org
Tel: 0300 5000 927
E-mail: info@rethink.org
Practical mental health information. Rethink works to help everyone affected by severe mental illness recover a better quality of life.

Samaritans

www.samaritans.org
Tel: 116 123
Email: jo@samaritans.org
A safe place for you to talk any time you like, in your own way - about whatever's getting to you.

SignHealth

www.signhealth.org.uk
Tel: 01494 687600
Textphone: 01494 687626
SMS/text message: 07966 976749
E-mail: info@signhealth.org.uk
Help for profoundly deaf adults with mental health problems.

SupportLine

www.supportline.org.uk
Helpline: 01708 765200
E-mail: info@supportline.org.uk
Provides a confidential telephone helpline, offering emotional support to any individual of any age on any issue. 

The Silverline

www.thesilverline.org.uk
24 hour free helpline: 0800 470 8090
Email: info@thesilverline.org.uk
The Silver Line is the confidential, free helpline for older people across the UK.  

 

Leaflets

Client information sheets

Introduction to counselling and psychotherapy (pdf 0.1MB)

What do counsellors and psychotherapists mean by boundaries? (pdf 0.1MB)

What happens when therapy goes wrong? (pdf 0.1MB)

What to expect when being counselled for post traumatic stress (pdf 0.3MB)

If you have any comments or would like to share your story, please email us at engage@bacp.co.uk

This section provides links to other organisations and external resources who may be able to offer you help and advice. It is intended for general information only and inclusion in this list does not denote recommendation or endorsement by BACP. While we have made every effort to ensure that the information provided is accurate, it does not constitute legal or other professional advice. We do not accept any responsibility or liability for the content of external websites.