Here we outline some of the ways we’re meeting our accessibility goals. We’re always looking for ways to improve and have other developments in the pipeline.

If you have any feedback or suggestions, please contact us on

In person events

We ensure that:

  • all venues are accessible - DDA and EA 2010 compliant 
  • car parking is available or venues are easily accessible by public transport (London venues)
  • lifts are available if conferences and breakout spaces are located on upper floors
  • all rooms and spaces are wheelchair accessible, with ramps where required
  • rooms are spacious, airy and well ventilated with minimal noise 
  • rooms are set up in round table format to facilitate networking and refreshment breaks 
  • the event programme is well structured with sufficient self-care breaks
  • all dietary requirements are catered for
  • BSL, hearing loops and large print handouts are available on request

Online and hybrid events

We offer live stream and on-demand content to remove geographical and financial barriers and provide a variety of accessible options for event content. We ensure that:

  • all online content is subtitled or transcribed, and for larger events we provide a BSL stream if required 
  • our live stream platform is compatible with screen readers and is tested by members of our EDI Focus Group
  • on-demand services are made available via our website, which is designed to AA accessibility guidelines
  • the event programme is varied, with networking opportunities in the middle of the day rather than at the end

We will:

  • send joining instructions to presenters and delegates in advance with all the logistical information needed for the day
  • give full consideration to representation and diversity for speakers, hosts and chair, and content - including all imagery and animations
  • keep delegate fees low (compared to CPD courses and events from other providers), with reduced fee options and affordable online alternatives
  • provide an on-demand service to allow in person delegates to catch up on any content they missed on the day
  • provide opportunities for delegates to check the event stream visuals and audio are working by playing welcome content and music, so no event content is missed