Helen Cain

Helen Cain

Registered Member MBACP (Accredited)

Contact information

Phone number
07548 353440

Contact Helen

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Therapist - Bury St. Edmunds

Bury St. Edmunds IP31
07548 353440
Sessions from £45.00


  • Flexible hours available
  • Concessionary rates

About me and my therapy practice

Are you looking for help to make sense of your situation or to adjust to a significant life change or loss? Maybe you are feeling lost and don't know which way to turn. Would you like to talk about finding a way towards a more settled and fulfilling life?

I am a UK-based integrative psychotherapeutic counsellor and invite you to contact me for an initial free 25-minute call - to see if we would be a good fit working together.

Working together

Our relationship, as client and therapist, will be fundamental in helping you make sense of things. You are preparing to share your struggles, fears and worries and so it's really important you have a sense that we could build a trusting connection. One where you can feel at ease and not judged. I offer you a calm and compassionate space in which to safely explore your story, at your own pace.

How I work

I hold a holistic view of our being, respecting equally the power of our mind and body to communicate and meet our needs. My therapeutic approach focuses on our relationship with ourselves and the bonds we form with others; it explores ways of beginning to accept all our parts and welcoming the person we genuinely are. Talking therapy is central to my practice but I also draw on creative interventions such as grounding, visualisation, focusing and mindfulness when words are not enough.

I have a specialist interest in the needs of individuals and their families affected by sensory impairment. I have worked in addiction recovery, bereavement and loss support, education and in general practice.

Practice description

Online counselling

I adapted my therapeutic practice during the Covid-19 pandemic, to offer a meaningful alternative to face to face work. Having qualified as a certified practitioner to work online, I continue to offer you video and telephone sessions across the working week, some evenings and Saturday mornings.

Online work enables you to access counselling support at a time and in a place that is right for you. This may, perhaps, give you more possibilities to access support whilst also managing your existing commitments.

Practice room - In-person therapy

I also have a quiet practice room in a central village location in rural Suffolk. This is just 15 minutes’ drive from Bury St. Edmunds and enables me to offer in-person therapy too.

Both options offer you safe and confidential space to explore personal concerns or a particularly painful issue you may be facing. Many of us experience difficult emotions at certain challenging times in life, some of which are detailed below in terms of what I can help with.

Human Toolbox Coaching

As well as being a counsellor, I am also a trained ‘Human Toolbox’ coach practitioner. This is a powerful psycho-educational tool, used to explain why we respond in certain ways to the experiences we face. It is solution focused; it sets out how we can harness the innate tools we already possess within us to take control and find healthier, more informed choices of responding to life’s ever-changing situations.

Anxiety and depression are normal bodily responses to difficult situations but often our coping mechanisms and behaviours fuel our stress response rather than enable us to manage more effectively.

I integrate this awareness into my counselling practice, together with creative interventions, breathwork and somatic awareness. My aim is to empower you to develop the internal resources that generate greater confidence, self-reliance, energy and joy.

I am also a member of the 'Creative Counsellors' organisation.

My first session

To begin, we will talk through your intake questionnaire, your contract and counselling agreement. I will invite you to share what brings you to therapy and to learn something of your hopes for the future.

I aim to create a sense of safety and trust. Where you feel secure to openly tell your story, without judgement. I offer you encouragement to begin to be curious, to breathe into sensations that have perhaps felt uncomfortable or overwhelming before.

Moving towards healing

I believe we all possess the inner wisdom and knowledge to know what is best. But we can sometimes feel stuck between staying with what is familiar but no longer serving us and choosing a new and unknown alternative. Becoming open to this is part of the process, it is a sign of change, but this is difficult to do alone.

I will notice, reflect, gently wonder and steadfastly ‘sit alongside’ you as you observe and discover new, and sometimes painful truths. You have the capacity to re-write your narrative, find courageous new ways forward and separate your past, present and future. This takes patience and time but offers a chance to find who you were meant to be, in the lighter space that is healing.


I work within the BACP ‘Ethical Framework for Counsellors’ and also the BACP Guidelines for Online Counselling and Psychotherapy. I will explain that the content of our sessions will not be shared with anyone else, except for the purposes of supervision of my clinical work, or in the instance of a disclosure where I believe you, or someone close to you, may be in imminent harm.

At Integro Counselling, we are committed to ensuring that your privacy is protected. Information you provide to us will only be used in accordance with the privacy statement available on our website. We hold a licence with the Information Commissioner’s Office (ICO) and our licence number is: ZA815346.

What I can help with

Abuse, ADD / ADHD, Addictions, AIDS/HIV, Anger management, Anxiety, Autism spectrum, Bereavement, Business coaching, Cancer, Career coaching, Child related issues, Chronic fatigue syndrome / ME, Cultural issues, Depression, Disability, Eating disorders, Health related issues, Identity issues, Infertility, LGBTQ+ counselling, Life coaching, Loss, Menopause, Men's issues, Mood disorder, Neurodiversity, Obsessions, OCD, Personal development, Phobias, Post-traumatic stress, Pregnancy related issues, Redundancy, Relationships, Self esteem, Self-harm, Service veterans, Sex-related issues, Sexual identity, Sexuality, Spirituality, Stress, Substance Dependency, Trauma, Vegan allied, Women's issues, Work related issues

Types of therapy

Behavioural, Brief therapy, Cognitive, Creative therapy, Existential, Gestalt, Humanistic, Integrative, Interpersonal, Jungian, Narrative therapy, Person centred, Phenomenological, Psychodynamic, Relational, Solution focused brief therapy, Transactional analysis

Clients I work with

Adults, EAP, Groups, Older adults, Organisations, Young people

How I deliver therapy

Long term sessions, Long-term face-to-face work, Online therapy, Short term sessions, Short-term face-to-face work, Telephone therapy, Time-limited