These terms and conditions form part of the agreement between you and BACP. By accessing the Learning centre, you’re confirming that you understand and agree to these terms and conditions.
Learning centre content
The Learning centre is home to both CPD hub subscriber content and non-subscriber content. To access CPD hub subscriber content, you’ll require a CPD hub subscription. You do not need a CPD hub subscription to access non-subscriber content .
View our CPD hub terms and conditions
The Learning centre is also home to the CPD planner and log. These services are free of charge to members and a CPD hub subscription is not required to access the CPD planning and logging tools.
System capability and availability
You can view the resources within the Learning centre on a PC, laptop, iPad or Android tablet and mobile phone.
When accessing our content, you’re responsible for ensuring you have up to date anti-virus software installed on your device. We do not accept responsibility for any loss, disruption or damage to your data or devices which may occur while viewing the content in the Learning centre. While we make all reasonable effort to ensure that the Learning centre is secure and free from errors, viruses and other malware, you must take responsibility for the security of your personal details and computers. We cannot guarantee that the functions or content of the Learning centre will be uninterrupted or error free, that defects will be corrected, or that this website or the server that makes it available are free from viruses or represent the full functionality, accuracy and reliability of the materials. For the best viewing experience, you should use the latest version of Firefox, Chrome or Safari web browsers – (you might not be able to view the resources on Microsoft Edge).
It’s your responsibility to check your internet speed. We recommend a minimum internet speed of 5 Megabits a second for streaming video content. We do not take any responsibility if your system is not compatible.
We accept no liability for any disruption or non-availability of the Learning centre resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
The service is provided ‘as is’ and on an ’as available’ basis. We give no warranty that the service will be free of defects or faults. To the maximum extent permitted by law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. We do not warrant that the service from this resource will be uninterrupted, timely or error free, although it is provided to our best ability.
Limitation of liability, disclaimer and intellectual property
We will not be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage arising from accessing the Learning centre.
We will not be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage arising from using the material or information gained from the resources within the Learning centre. You indemnify BACP against any and all claims, damages, losses, liabilities and costs arising from and in connection with your use or abuse of the Learning centre or your breach of these terms and conditions.
The Learning centre is provided 'as is'. Learning content within the Learning centre should be considered as a reflection of the author's experience and should be taken in the context in which it is delivered, without any representation or endorsement made by BACP. This content is intended as informal learning (as opposed to training). Unlike formal training, the content is non-course based and does not assess understanding. Accessing the resources in the Learning centre alone does not constitute sufficient competency to practise in the areas discussed. We exclude all liability for damages arising out of or in connection with your use of this resource. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised us of the possibility of such potential loss), damage caused to your computer, computer software, systems and programmes and their data or any other direct or indirect, consequential and incidental damages.
Any link (whether a hyperlink or other referral device) used in the Learning centre is provided solely for your use and convenience. The link does not represent any endorsement or recommendation by BACP and does not mean that we have any association with the linked website. We’re not responsible for the content of any websites that have links either to or from the Learning centre and we do not accept liability for any loss, damage, expense, costs or liability incurred by you as a result.
We reserve the right to alter, suspend or discontinue any part of the Learning centre at any time. We will not refund any costs for a CPD hub subscription incurred because of this cancellation or provide any compensation. These terms and conditions will continue to apply to any modified version of the Learning centre unless expressly stated otherwise.
All right, title and interest in and to all intellectual property rights, including but not limited to the content, are held by BACP absolutely.
The CPD resources within the Learning centre can only be used for personal CPD purposes. The content cannot be copied, replicated or used for any other purpose including but not limited to training.
CPD planner and log
You should complete both the planning and logging of CPD yourself. This should be your thoughts on your development needs and any activities undertaken.
Members of any grade can use the CPD planning and logging tools in the Learning centre.
Both the CPD planner and log align with the requirements for the Register Audit. If you are selected for audit, then you can submit the CPD aspects of your audit to us through the Learning centre.
If you’re a registered member who has been selected for audit then you will confirm when your CPD planner and log of activities are ready for assessment. BACP will not begin assessing your CPD activities for the purposes of audit until we have received your confirmation
You are responsible for the content that you include in both your CPD planner or log. We would ask that you do not include any offensive or defamatory comments. BACP reserves the right to remove any comments, that in our opinion, we deem as offensive or defamatory.
When adding information to your planner or log of activities, please avoid including special category data. Instead, we’d ask you to add information in broad terms. An example of this is ‘I decided to take a six month sabbatical after being diagnosed with Parkinson's disease and therefore didn’t complete much CPD between April and October’ could become ‘Due to personal circumstances I took a six month sabbatical between April and October and my CPD activities are therefore more limited during this time.
To find out more about what constitutes special category data please visit the ICO website.
As part of the Register audit process we will check for the inclusion of any special category data. If we identify anything referring to special category data, then this will not impact upon the outcome of your audit, but we will ask you to amend the information to something that is more generic. If you do not amend in this way within one calendar month then we reserve the right to amend on your behalf.
The use of the CPD planning and recording tools is voluntary. However, these functions are designed to support you in the completion and recording of your CPD. All registered members are required to confirm their adherence to the specific terms and conditions for this membership grade and this includes information about the CPD requirements. Please see the Register guide to CPD for more information.
You can delete content from your planner or log at any time.
The information that you add to your planner or log of activities is available to you while you hold current membership with BACP. This includes information from the current and previous years.
You can export the information from the system for other purposes or so that it can be transferred to another comparable system of your choice.
By adding information to the planner and log you agree to BACP using this information, in an anonymised way, to report on the CPD activities of our members. This reporting includes, but is not limited to, areas of CPD that members are planning to complete, the subjects of CPD undertaken and the way in which the CPD is undertaken (ie online learning, attending a conference etc).
We are committed to ensuring our Learning centre is accessible to all users.
Where available, both PDF and Word, Excel or PowerPoint versions of downloads will be made available (subject to presenter sharing permissions). If you require an accessible version of content that is not currently downloadable within the Learning centre, please get in touch at firstname.lastname@example.org.
We aim for all videos to be fully subtitled at the point of launch into the Learning centre, and no later than 10 days after the date of launch. All videos will include a searchable transcript and the option to toggle subtitles on and off. All audio recordings will have a downloadable transcript.
Data Protection Act
The Learning centre is primarily used to provide members with an online tool for planning, undertaking, and recording CPD activities. The system can also be used as a source of information for the BACP Register audit process (this is only done with the knowledge of the member).
- Personal data within the system is used for limited purposes
- The legal basis being relied upon is Legitimate Interest
- Access to the personal data will be restricted to authorised individuals
- Personal data will only be processed where there is a legal basis to do so
- Personal data will be retained whilst you continue to use the system. It will be kept for two years after you stop using the system unless you object.
- Users of the Learning centre will retain full control of their personal data
To see more detail about the way BACP processes your personal data within the Learning Centre, please see the relevant section in our full privacy notice.
See our Complaints policy