Our online assessment allows you to take the CoP from your home or place of work, removing the time and cost of travelling to a local centre. However, to maintain the integrity and security of the CoP, you will be monitored throughout by a remote invigilator. They have specific checks they need to go through with you before you can enter your exam
That means you will need to book onto a scheduled assessment.
You will need a pc or laptop with a webcam, microphone and speakers and internet connection. You can’t take the assessment on a tablet or mobile phone.
You must also take the assessment in a private and quiet room, where you will not be interrupted.
I felt this was a very smooth and problem free process. I logged on without any issues and the invigilator came online very quickly ... I was very clear in what was expected of me in terms of sitting the test.
I place a high value on what Test Reach have put in place, it was simple to set up and everything went so well. It saves on annual leave and undue travel and expense.
I found the exam process straight forward, from the invigilator checks and conducting the exam, again I found the sample paper helpful so I understood how to input information and the format of the exam. The webcam/web-chat system worked well when I had a query.
Before your assessment
You’ll receive emails with your log in details and access to a sample paper about three weeks before your booked assessment. These will come from TestReach, who are managing the online process for us.
Please log in as soon as you receive the emails so that you can:
- download the TestReach app
To take the assessment, you’ll need to download the TestReach app onto your computer and log in using the ID and password provided in the email. If you can't find your login details, please check your spam folder or contact TestReach at email@example.com
You must use the pc or laptop that you’ll take the assessment on. If you’re downloading the app onto a work device, you might need support to do this, depending upon its security settings.
- confirm your time slot
Once you’ve logged into the TestReach app, you’ll be taken to your candidate dashboard to confirm your assessment time slot. This will usually be within a 15 minute window of your start time. This is when you can enter the system and connect with the invigilator on your assessment day.
You must schedule your time slot at least 72 hours in advance, otherwise you will lose your space on the assessment event and a cancellation charge may apply for your next booking.
- check your pc or laptop
You’ll be guided through a system check to ensure your pc or laptop is fully compatible with the TestReach system. This will ensure that everything runs smoothly on the day or give you time to make alternative arrangements. If you have any problems during the system check, please contact TestReach customer support on firstname.lastname@example.org.
- take the test tutorial and sample assessment
Once you've confirmed your time slot and run the system check, you'll have access to the test tutorial. This explains how to navigate around the app and the assessment paper.
With your log-in emails you'll receive a further email confirming access to the sample paper in the TestReach app. This will allow you to familiarise yourself with the assessment content. You can take the sample paper as many times as you like but the case studies will always be the same.
You can find further information on the format of the case studies and how they are scored in our Candidate guide or alternatively our CoP video how to guide.
On the day
Before you log in, you must:
- have photo ID available, such as a passport or driving licence
- remove or turn off any second computers, monitors or tablets in the room
- clear your desk and surrounding areas of books, notes, post its or any other sources of information. You can have a piece of paper for notes but it must be blank.
- put your mobile phone (and smartwatch) out of reach
- ensure that no one else will enter the room
- close down all other browser on the device you'll be using
Please be ready to log into the TestReach app for your confirmed time slot, which will be within a 15 minute window. We won’t contact you to remind you if you are late or don’t ‘show up’. If you have any problems connecting, please contact TestReach direct at email@example.com or call 0203 475 8685.
When the invigilator is ready to start the validation checks with you, the 'enter' button will appear next to your assessment on the TestReach dashboard. You may not be connected to the invigilator immediately but they will be aware that you're ready to begin the assessment.
Once you’re connected the invigilator will be able to see:
- your desktop or screen
- live video of you via the webcam
- a chat box for messages between you
Authentication and validation process
The invigilator will guide you through the process to verify your identity and check that the testing area is secure. They will ask you to:
- show your photo ID to the webcam (you won't be able to take the assessment without this)
- pan your monitor or camera around the room so they can get a 360o view. (This can be difficult if your webcam is built in to your desktop but please show the invigilator as much of the surrounding area as possible.)
- show your immediate workspace, including any shelves and under your desk if possible
- show your wrists, forearms and ears
If they see any unauthorised items, they will ask you to remove them.
You can wear a hearing aid, but please let us know in advance by emailing firstname.lastname@example.org so we can advise TestReach.
Taking the test
The invigilator will confirm when you can start the assessment. They’ll be connected to you at all times and everything is recorded. If you have any questions, the invigilator will be able to help or will pass your queries onto us after the session.
If you have any technical difficulties or lose internet connection at any time during your assessment, your test will be saved and you will be able to pick up from where you left off. If you have connection issues, you'll be allowed to re-connect to your exam up to three times, but if the problem continues you'll have to re-book your assessment.
You will have up to two hours to complete the six case studies in the assessment. Once you’re done, you can click on the finish button to alert the invigilator. They’ll confirm that your assessment is complete and end the connection.
We'll email you your results within five weeks of your assessment date. Every month, we moderate and quality check all the assessments taken during the month. A team of practitioners and BACP staff review all the answers and, if necessary, make adjustments to the scoring. We only finalise the results once we've completed these checks.
If you are unable to take the assessment in this way, or have any concerns about the requirements, please email email@example.com to discuss alternative options.
Got any questions?
Check our FAQs.
"I was very nervous but the invigilator put me at ease. This was important to me as normally we sit exams alongside other individuals and there is no-one to chat to afterwards. However, as I embark in private practice, I think this experience is incredibly valuable."