As part of the Advancing Practice through Tracking (AdaPT) project, we’re offering BACP members the opportunity to use an online case management system (Pragmatic Tracker) with their private practice clients.

The project is funded until February 2022, and we currently have a limited number of free licences to use the online platform.

The AdaPT project has two main aims:

  • to evaluate the acceptability, benefits and barriers of using an online case management system in private practice
  • to contribute to the evidence-base for the effectiveness of counselling and psychotherapy

Watch the video to hear an overview of the project from Dr Clare Symons, BACP’s Head of Research.

Who can get involved?

You can get involved in the AdaPT project if you:

  • are a BACP member working in private practice
  • have access to a laptop, desktop computer or tablet
  • have the capacity to take on new clients before February 2022
  • are registered with the Information Commissioner’s Office
  • agree to only use the online platform with clients that you have directly contracted with (not with clients seen as part of a tripartite agreement)

What does the project involve?

If you're eligible to take part, we'll set you up on the online platform. We provide training and support to ensure that you're comfortable using the system with your clients.

We'll then ask you to complete outcome measures with your clients and to record these within the online platform. As a minimum, we’d ask you to complete the CORE-10 or YP-CORE measure of psychological distress and the Session Rating Scale, but we have other measures available depending on your specific needs. For each of your clients, if you both consent, we'll then pool the anonymised data for every session you complete.

We'll also ask you to complete short, quarterly surveys about your experiences of using the system, how you think your clients feel about outcome measures and any other feedback you have on the project.

Why should you get involved?

Benefits to your practice and your clients

Use of the online system as part of the project is completely free and provides a way to manage your clients’ appointments, record session notes and use a range of outcome measures. By recording outcome measure scores, you'll be able to quickly review your clients’ progress, for example on a graph that can be used as a therapeutic tool.

The system will help also you fulfil the requirements in the Ethical Framework for keeping records and reviewing client progress.

Benefits to the profession

The anonymised data collected through the trials will be used to build an evidence-base for counselling and psychotherapy. BACP's policy team will also use the findings from this project to support their work, for example in lobbying for a higher level of funding.

Here's what some of our current participants have to say about the benefits of the the AdaPT project.

How can you get involved?

We’re not currently accepting new applications for this project as funding is currently only confirmed until end of February 2022. We'll update this page with further information on how to get involved in due course. If you want to learn more about the project, please contact us at

What have we found so far?

We gave a presentation about the AdaPT project at our online research conference in May 2020.

This video summarises the project and its findings so far.