Although most people’s experiences of counselling and psychotherapy are good and helpful, sometimes things can go wrong. 

Perhaps something just doesn’t seem right about your therapy, or you’re not sure what you’re experiencing in your therapy session is usual. Maybe your therapist behaves or speaks in a way that feels uncomfortable to you. Or you may think your therapist has behaved unethically and you don’t know what you can do about it.

If you feel awkward about raising your concerns with your therapist, ‘Ask Kathleen’ can provide help or reassurance. We will help you make sense of what you think has gone wrong and offer guidance on what to do next.

Contact us

Our 'Ask Kathleen' service is available from 9am to 5pm Monday to Friday. At other times, or if we are unavailable, please leave a message and we'll get back to you as soon as we can.

You can contact us by:

  • telephone - call 01455 883300 and select option 3
  • email

Anything you say will be confidential and you can speak with us anonymously if you prefer.

Hopefully we will be able to help you explore and talk about your concerns to help you move forward in a positive way.