We review and may amend these policies at any time, so it's important that you check them regularly. We will ask you to confirm that you have read and agree to them when you apply for or renew your membership.

Cancellation policy

Complaints policy

Disclosure policy

Membership categories policy

Privacy notice

Promoting your membership (Advertising policy)

Reduced fee policy

Refund policy

Register terms and conditions

Reinstatement of withdrawn membership policy

Withdrawal policy

Related documents

Articles of Association

Article 12.3 (doc 127KB)

Ethical Framework for the Counselling Professions

Ethical guidelines for research in the counselling professions

Professional Conduct Procedure (pdf 0.5MB)

Standing Orders

Forms

Criminal convictions disclosure form (doc)

Guidance on making disclosures (doc 83KB)

Fitness to practise disclosures FAQs (doc 81KB)

Conviction disclosures FAQs (doc 85KB)

Disclosure of conviction protocol (doc 73KB)